HR Operations

Fortuna Retail Private Limited – Urgent Hiring for HR Operations (Gurugram)

Fortuna Retail Private Limited is inviting applications from dynamic and experienced HR professionals for the position of HR Operations Executive/Officer at our Gurugram location. This is an excellent opportunity for candidates who are looking to work in a fast-paced corporate environment, take ownership of core HR processes, and contribute to organizational growth. If you have strong hands-on experience in HR operations and payroll management and are ready to join immediately, we would be happy to hear from you.

The position is based in Gurugram, making it an ideal role for candidates living within a comfortable commuting distance. The company follows a healthy work-life balance policy, with 2nd and 4th Saturdays off and fixed Sunday off, allowing employees sufficient personal time along with professional commitments.

The offered salary range is ₹40,000 to ₹45,000 CTC per month, depending on skills, experience, and interview performance.

Educational Qualification

Candidates must be graduates in any stream from a recognized university. While specialization in HR or management will be an added advantage, it is not mandatory. What matters most is relevant experience and the ability to handle end-to-end HR operational responsibilities efficiently.

Experience Requirement

Applicants should have a total experience of 3 to 4 years specifically in:

• HR Operations
• Payroll Management
• Policy & Process Implementation
• Statutory Compliance
• HRMS handling

Candidates with experience in the retail or corporate sector will be preferred, but professionals from other industries with relevant skills are also encouraged to apply.

Key Skills & Competencies Required

This role demands both technical HR knowledge and strong interpersonal capabilities. The preferred skillset includes:

• Hands-on experience in HR Operations including employee onboarding, documentation, HR database management, attendance and leave administration, and employee life-cycle management.
• Payroll Processing Expertise is mandatory. The candidate must have worked on salary processing, reimbursements, deductions, full & final settlements, and statutory payouts.
• HRMS & KEKA experience is compulsory. Candidates who have practically used these HR software platforms will be highly preferred.
• Policy and Process Management: Ability to implement HR policies, support formulation of SOPs, and ensure adherence across departments.
• Statutory Compliance Knowledge: Sound understanding of PF, ESIC, Gratuity, and labour law compliances.
• MIS and Reporting: Preparation and management of HR MIS, dashboards, manpower reports, attrition data, and operational trackers.
• TA Dashboard Handling: Experience managing Time & Attendance dashboards, biometric records, regularization requests, and shift records.
• Communication Skills: Excellent written and verbal communication is essential to coordinate with employees, management, and external agencies.
• Stability: Candidates should have an average tenure of at least 1 year in previous organizations, indicating job stability and reliability.
• Commuting Time: Preference will be given to candidates with a commute of less than 60 minutes to the workplace to ensure convenience and punctuality.
• Immediate Joiners: Candidates who are serving a short notice period or are available to join immediately will be prioritized.

Roles and Responsibilities

The selected candidate will be responsible for managing and supporting the following activities:

• Managing the complete employee life cycle from onboarding to exit
• Processing monthly payroll and handling employee queries related to salary
• Maintaining employee records and HR databases
• Coordinating statutory compliance activities like PF and ESIC
• Ensuring adherence to HR policies and helping refine existing processes
• Preparing HR dashboards, reports, and MIS
• Coordinating with finance for payroll and statutory payments
• Providing support in audits and compliance inspections
• Addressing employee grievances and supporting HR initiatives
• Managing attendance, leave records, and timesheets
• Supporting recruitment coordination as and when required

This position requires attention to detail, confidentiality, strong ethics, and the ability to work independently while being part of the larger HR team.

Why Join Fortuna Retail Private Limited?

• Opportunity to work in a growing organization
• Professional work environment
• Exposure to comprehensive HR operations
• Competitive compensation
• Fixed weekly off and alternate Saturdays off
• Scope for learning and career development

Who Should Apply

You are an ideal candidate if:

• You have 3–4 years of solid experience in HR operations and payroll
• You have worked on HRMS and KEKA 
• You understand corporate HR processes and compliance frameworks
• You are comfortable working from Gurugram
• You have excellent communication skills and a positive attitude
• You are stable in your work history and serious about career growth
• You are an immediate or very early joiner

How to Apply

If you meet the eligibility criteria and are interested in building your career with Fortuna Retail Private Limited, kindly share your updated resume at the email address below:

📧 sonam@gempundit.com

Please mention “Application for HR Operations – Gurugram” in the subject line of your email.

Basic HR Operations Questions & Answers

1. Tell me about your experience in HR Operations.

Answer:
I have around 3–4 years of experience in HR operations where I handled employee onboarding, documentation, payroll coordination, attendance management, leave processing, HRMS handling, and employee life cycle activities. I have also worked on statutory compliance like PF, ESIC, and coordinated with finance for payroll processing. I regularly prepared MIS reports and dashboards for management review.

2. What do you understand by the employee life cycle?

Answer:
The employee life cycle includes the stages an employee goes through in an organization:

1. Manpower Requisition
2. Hiring and Selection
3. Onboarding and Induction
4. Training and Development
5. Performance Management
6. Employee Engagement
7. Payroll & Benefits
8. Exit and Full & Final Settlement

HR operations ensures smooth execution at every stage.

3. What is HRMS and which platforms have you used?

Answer:
HRMS stands for Human Resource Management System which automates HR processes such as attendance, payroll, leaves, MIS, and employee data.
I have worked extensively on:

• KEKA (Mandatory experience)

• Other HRMS tools (if any – candidate can add)

I used HRMS for payroll processing, attendance regularization, leave approval, reports, and employee records.

✅ Payroll & KEKA HRMS Questions

4. Explain the payroll process you handled.

Answer:
My payroll responsibilities included:

• Collection of attendance & leave data
• Validation of overtime and loss of pay
• Salary input preparation
• Processing payroll in HRMS
• Handling employee queries
• Generating salary slips & reports
• Coordinating with finance for bank statements
• Full & final settlements

I ensured accuracy, confidentiality, and statutory compliance.

5. What experience do you have specifically on KEKA?

Answer:
On KEKA, I handled:

• Monthly payroll processing
• Attendance & leave management
• Shift scheduling
• Employee master data
• Salary structure configuration
• Tax declarations
• MIS & HR dashboards

I am confident using KEKA independently and resolving employee queries through it.

6. What are common payroll components?

Answer:

• Basic Pay
• HRA
• Special Allowance
• Conveyance
• Bonus / Incentives
• PF / ESIC deductions
• Professional Tax
• Income Tax (TDS)
• Gratuity
• LOP (Loss of Pay)

✅ Compliance & Statutory Law Questions

7. What is PF and how is it calculated?

Answer:
PF stands for Provident Fund.
Employee contribution = 12% of Basic + DA
Employer contribution = 12% (8.33% EPS & 3.67% EPF portion)

PF ensures retirement savings for employees and is governed by EPFO.

8. What is ESIC and who is eligible?

Answer:
ESIC stands for Employee State Insurance Corporation.

Eligibility:

• Employee earning up to ₹21,000/month (₹25,000 for PwD in many cases)

Contribution:

• Employee: 0.75% of gross salary
• Employer: 3.25% of gross salary

It provides benefits like medical, maternity, disability, and dependent benefits.

9. Difference between CTC and In-hand Salary

Answer:

• CTC: Total cost company spends on employee
• Includes: salary, bonus, PF, ESIC, gratuity
• In-hand salary: Net salary employee receives after all deductions

✅ MIS & Reporting Questions

10. What types of MIS reports have you prepared?

Answer:
I have prepared:

• Headcount report
• Attrition report
• New joiners & exit summary
• Leave and attendance reports
• Payroll summary
• Statutory compliance reports
• TA (Time & Attendance) dashboards

These reports helped management in decision-making.

✅ Policy & Process Questions

11. How do you handle employee grievances?

Answer:
I follow this approach:

1. Listen patiently
2. Understand issue and record details
3. Maintain confidentiality
4. Check policies and facts
5. Discuss feasible solutions
6. Resolve or escalate to HR Head/Management

My goal is fair and quick resolution.

12. How do you ensure HR policy compliance?

Answer:

• Communicating policies clearly
• Induction training
• Monitoring through HRMS
• Regular audits
• Ensuring documentation
• Reporting non-compliance

✅ Behavioral / Communication Questions

13. Why should we hire you?

Answer:
I bring relevant experience in HR Operations, payroll, KEKA HRMS, and compliance. I am process-oriented, detail-focused, and comfortable with deadlines and coordination roles. I also match your requirement of immediate joining and commuting feasibility.

14. Describe a challenging HR situation you handled.

Answer:
Example answer:
I handled a case where multiple employees raised complaints about attendance deductions due to biometric errors. I coordinated with IT & vendor to correct the machine, processed attendance regularization in KEKA, and ensured refunds in the next payroll. Employee trust and satisfaction improved significantly.

15. Are you okay with working from Gurugram office?

Answer:
Yes, I am comfortable working from Gurugram and my commuting time is within 60 minutes as per your requirement.

16. What is your notice period?

Best answer for this job:
I am available to join immediately / within short notice as required.

17. What do you like most about HR Operations?

Answer:
I enjoy structured work, interaction with employees, and being part of the backbone function that ensures smooth functioning of the organization.

✅ Extra HR Practical Questions for Real Interviews

• What is Full & Final settlement process?
• What is gratuity eligibility?
• What is LOP?
• What is form 16?
• What are KRA & KPI?
• What documents are collected during onboarding?
• Explain exit interview process
• How to maintain confidentiality in HR?