Hyundai Mobis
Hyundai Mobis Hiring | Field Quality Management | Penukonda, Andhra Pradesh
Hyundai Mobis is hiring experienced professionals for the Field Quality Management role at its Penukonda, Andhra Pradesh facility. This is an excellent opportunity for candidates with expertise in Field Quality, Supplier Quality, Dealer Quality Management, Root Cause Analysis, and Automotive Quality Systems.
If you have experience in handling field failures, warranty concerns, supplier quality improvement, and IATF 16949 compliance, this role offers an opportunity to build your career with one of the world’s leading automotive component manufacturers.
Hyundai Mobis is Hiring for Field Quality Management at Penukonda, Andhra Pradesh
🏢 Department: Quality
🎓 Qualification: B.Tech
💼 Experience: 2–5 Years
Key Responsibilities:
* Monitor and analyze field quality issues, perform vehicle-level investigations, and identify root causes.
* Coordinate with suppliers to implement corrective actions and ensure timely issue resolution.
* Conduct supplier audits, internal process audits, and support IATF compliance activities.
* Prepare and maintain audit documentation while driving continuous quality improvement.
* Manage dealer quality concerns and support field part analysis.
Required Skills:
* Field Quality Management
* Dealer Management
* IATF Internal Auditor
* Supplier Audits
* Field Part Analysis & Root Cause Analysis
How to Apply
Interested candidates can share their updated resume at:
Suggested Subject Line:
Application – Field Quality Management | Penukonda
Top 10 Field Quality Management Interview Questions & Answers
1. What is Field Quality Management?
Answer:
Field Quality Management focuses on monitoring product performance after it reaches customers. It involves analyzing warranty claims, investigating field failures, identifying root causes, coordinating corrective actions, and improving product reliability and customer satisfaction.
2. How do you investigate a field quality issue?
Answer:
The investigation typically includes:
- Collecting customer complaint details
- Inspecting the failed vehicle or component
- Performing field part analysis
- Reviewing manufacturing and inspection records
- Conducting root cause analysis
- Coordinating with suppliers and engineering teams
- Implementing corrective and preventive actions
- Verifying the effectiveness of improvements
3. What is Root Cause Analysis (RCA)?
Answer:
Root Cause Analysis is a structured method used to identify the fundamental cause of a problem rather than treating its symptoms. Common RCA tools include 5 Why Analysis, Fishbone Diagram, Fault Tree Analysis, and 8D Problem Solving.
4. Explain the 8D problem-solving methodology.
Answer:
The 8D methodology consists of:
- Form a team
- Define the problem
- Implement containment actions
- Identify root cause
- Develop corrective actions
- Validate corrective actions
- Prevent recurrence
- Recognize the team’s efforts
It is widely used in the automotive industry for customer complaints and supplier quality issues.
5. What should you verify during a supplier audit?
Answer:
A supplier audit should assess:
- Quality Management System (IATF 16949/ISO 9001)
- Manufacturing process controls
- Process capability
- Calibration system
- Incoming and final inspection
- Traceability
- Corrective action system
- Production capacity
- Continuous improvement activities
6. What is Field Part Analysis?
Answer:
Field Part Analysis involves examining failed components returned from the field to determine the failure mode, identify the root cause, and recommend corrective actions to prevent similar failures in future production.
7. How do you handle dealer quality complaints?
Answer:
I acknowledge the complaint, collect detailed failure information, coordinate with dealers for part collection, perform technical analysis, involve suppliers and engineering teams, implement containment actions, and monitor corrective actions until the issue is resolved.
8. Why is IATF 16949 important?
Answer:
IATF 16949 is the global quality management standard for the automotive industry. It emphasizes defect prevention, process control, risk management, supplier quality, customer satisfaction, and continual improvement throughout the supply chain.
9. Which quality tools do you frequently use?
Answer:
Common quality tools include:
- 7 QC Tools
- 5 Why Analysis
- Fishbone Diagram
- 8D
- Pareto Analysis
- Control Charts
- FMEA
- SPC
- MSA
- CAPA
These tools help identify defects, analyze trends, and improve process performance.
10. Why do you want to join Hyundai Mobis?
Sample Answer:
“Hyundai Mobis is a globally recognized automotive technology company known for its focus on innovation and quality. My experience in field quality, supplier audits, root cause analysis, and customer complaint resolution aligns well with this role. I look forward to contributing to product reliability and customer satisfaction while growing professionally in a global automotive environment.”
Frequently Asked Questions (FAQs)
1. What experience is required for this role?
Candidates should have 2–5 years of experience in automotive quality, field quality, supplier quality, or warranty management.
2. What qualification is required?
A B.Tech degree is mandatory.
3. What are the key responsibilities?
Field quality monitoring, dealer complaint handling, supplier audits, root cause analysis, field part analysis, and IATF compliance.
4. Which quality standards should candidates know?
Knowledge of IATF 16949, supplier audits, and automotive quality systems is preferred.
5. Where is the job located?
Penukonda, Andhra Pradesh.
Job Summary
Company: Hyundai Mobis
Position: Field Quality Management
Department: Quality
Location: Penukonda, Andhra Pradesh
Experience: 2–5 Years
Qualification: B.Tech
Key Skills: Field Quality Management, Dealer Quality, Supplier Audits, IATF 16949, Root Cause Analysis, Field Part Analysis, 8D, CAPA
Apply: 6300210@mobis.com
To apply for this job email your details to 6300210@mobis.com
